Help and support

Phone support

We offer our customers a continuous telephone support during working days at a time 09:00-17:00 pm. In an emergency, and 7x24 hours a week. Phone support available by phone: +381 (0) 11 21 21 924

E-mail support

Can be obtained by sending a message (with a detailed description of the problem) on e-mail: moc.noitcurtsnocroiretniba@ofni. In working time, you will receive a response within 5-10 minutes. The advantage of an e-mail message is that you can (with the description of the request) send a picture as well. In this way, you will get the earliest response.

Remote support

Remote support (Remote Desktop Support - RDS) is the newest form of technical support that is based on two distant computers communicating via the Internet. At your request, our staff member can access your computer, take control of the same, and working with you to provide assistance..

Support in the field

If the problem can not solve the previously mentioned aspects of technical support, the authorized professional will come to your location and in direct work with you, will eliminate the problem. You can schedule our assistance by phone at: ++385 91 402-6033.